Prepare your staff.
Support your customers.
Become a small business champion with the vital resources you need to spread the word about Autobooks to your staff and your customers.
Choose your training adventure
Create your own Autobooks champions
Everything you need to train your team on how to drive outcomes with Autobooks! We've included tools for classroom training, as well as tools to keep the learning going.
Train your team in five steps
1
Create Staff Awareness
2
Train all staff
3
Train Customer Support
4
Train Sales Staff
5
Ongoing Training
1
Create Staff Awareness
Getting all your staff on the same page requires great communication. We'll help you make that easier with announcement email copy.
2
Train All Staff
Customer support is the backbone of product success. Your call center teams should be trained prior to going live with our online payment features.
3
Train Customer Support
Equip your staff with the information they need to answer questions and promote these exciting features to customers.
4
Train Sales Staff
Help your sales drivers with the information they need to effectively convey the value proposition of the online payment features.
5
Ongoing Training
Learning shouldn't stop once you launch Autobooks. Take advantage of our ongoing learning resources to keep Autobooks a part of customer conversations.
Supplemental Resources
Content above and beyond our basic product
If your financial institution offers these extra features (or uses one of these online bank providers), we have additional resources: