A Conversation with Greg Varnell

In this episode, Derik has a conversation with Greg Varnell, VP Engineering at Q2. Greg has been with Q2 for over 10 years and is leading a team on the rollout of the new Q2 Marketplace, a product that can be traced back to the original foundation of the company.

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Small Business Obsessed Episode 8

A Deep Dive Into the "Jobs" of Small Business Banking

In this episode, Derik and Chris go deep on the Jobs To Be Done (JTBD) in small business banking. Joining the conversation is Ryan Garner, Principal Customer and Product Lead at 11:FS. He and his team released an in-depth report on small business banking, centered on the JTBD framework, that is cited throughout the episode.  Download the 11:FS report

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Small Business Obsessed

A Conversation with Jason Henrichs

In this episode, Derik talks with Jason Henrichs.  Jason is CEO at Alloy Labs Alliance and Founder/Managing Director of Fintech Forge.

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A Conversation with Corey LeBlanc

In this episode, Derik talks with Corey LeBlanc.  Core is the Chief Digital & Innovation Officer at Origin Bank and is leading their digital transformation strategy. They cover a lot of topics, including:

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The Job of "Getting Paid at a distance"

In this episode we discuss the recent impact of the Covid-19 pandemic on the small businesses we serve, and how our product principles created long before the pandemic have been able to holdup at a time when businesses are being forced to "Get paid at a distance.” Listen here

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The Moment of Need for Small Businesses

In this podcast, Derik interviews Lee Wetherington. Lee is the Director of Strategic Insights for Jack Henry. In that role he helps connect the dots between analyst reports, the day to day needs of financial institutions, and the technology teams that are building and delivering solutions Listen here 

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What causes people to "Switch" from one product to another

Derik and Chris talk about how ten interviews with small business owners gave them a deep understanding of what each customer was struggling with, and how they took that insight and launched a successful new feature in Autobooks in just twenty days. Listen here 

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Customer conversations that drive product strategy

Welcome to Small Business Obsessed - a podcast by Autobooks about small business and fintech product strategy. In this episode you'll hear about a woman named Lisa and the real story about how starting her small business drove her to shop around and ultimately switch financial institutions. Listen here

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